Nigerian business owner working on her laptop

How It Works

A simple, transparent and structured process to support your business.

Business Voice makes it easy for Nigerian business owners to report challenges, get the right support, track their cases and receive timely updates until resolution.

Report Your Case

The Business Voice Process

From reporting a case to resolution, here is how it works.

  1. 1

    Create Account

    Register for free on Business Voice using your email and phone number.

  2. 2

    Submit Your Case

    Fill out the case report form with details of your business challenge and upload relevant documents.

  3. 3

    Receive Case Number

    Get a unique case number (e.g. BV-2026-001245) to track your case.

  4. 4

    Verification & Review

    Our team reviews your information and may request additional documents where necessary.

  5. 5

    Engagement & Advocacy

    We engage with the relevant institutions, authorities or partners on your behalf.

  6. 6

    Resolution & Outcome

    We work towards a fair and timely resolution and provide you with the outcome.

  7. 7

    Ongoing Updates

    You receive regular updates on your dashboard, by email and/or SMS until the case is closed.

Your Business Voice Dashboard

Track your cases, upload documents, receive updates and communicate with our team — all in one secure place.

  • View your Case Number and status
  • Upload documents and additional evidence
  • Receive notifications and update requests
  • View case timeline and correspondence
  • Make payments for paid services
  • Track multiple cases
  • Download outcome letters and reports
Business Voice user dashboard preview

Our Service Options

Choose the level of support that best suits your business needs.

Basic Case Support

Free
  • Submit and track your case
  • Review of submitted information
  • Basic engagement with relevant institution
  • Updates on case progress
  • Access to guidance and resources
Report a Case (Free)

Enhanced Advocacy Support

Paid
  • Detailed case assessment
  • Field verification or on-site visit (where required)
  • Documentation and evidence support
  • Formal advocacy correspondence
  • Multiple institutional engagements
  • Dedicated case officer
  • Regular updates and progress tracking
Request Advocacy Support

Special Advocacy Services

Case-by-Case
  • For complex, high-impact or sector-wide cases
  • Comprehensive investigation
  • Multi-agency engagement
  • Professional case reports
  • Media and public-interest advocacy (where applicable)
  • Sector or policy-level intervention
  • Customised support based on case complexity
Discuss Your Case

How Long Does It Take?

Timelines vary depending on the complexity of the case. You will receive regular updates on your dashboard, and our team will keep you informed at every stage.

What You Need

  • A registered account (free)
  • Accurate and complete case information
  • Relevant supporting documents
  • A reachable phone number and email address

Need Help?

Our support team is here to assist you with your registration, case submission and any questions.

Contact Support

Ready to give your business a stronger voice?

Report your case today or create an account to get started.

Report Your Case Create an Account